Business Directory

Customer & Technical Support Centers

Contact centers handling multilingual customer service, troubleshooting, ticket escalation, and omnichannel support operations. Evaluate by SLA consistency, first-contact resolution, and quality assurance maturity.

CustomerTechnical Support Centers

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TDCX

Singapore, Singaporewww.tdcx.com

Singapore-headquartered BPO provider delivering outsourced customer experience, technical support, and sales operations for global brands.

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Grupo Konecta

Madrid, Spainwww.konecta.com

Grupo Konecta is a global leader in customer experience and business process outsourcing (BPO), providing comprehensive solutions across various industries with a strong focus on digital transformation and innovation.

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Teleperformance

Paris, Francewww.teleperformance.com

Teleperformance is a global leader in digitally integrated business services, providing customer experience management, back-office processing, and knowledge services across various industries.

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ProService Group

Baku, Azerbaijanproservice.az

ProService Group is a leading Azerbaijani company providing comprehensive business process outsourcing (BPO) services, specializing in human resources, payroll, and accounting solutions.

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Concentrix

Newark, United Stateswww.concentrix.com

US-headquartered technology and services company delivering CX operations, customer care, sales support, and digital transformation services for enterprises.

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Foundever

Luxembourg, Luxembourgfoundever.com

Luxembourg-headquartered CX outsourcing provider offering customer service, technical support, and outsourced sales programs through a global delivery network.

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TaskUs

New Braunfels, United Stateswww.taskus.com

US-based digital outsourcing provider delivering customer experience, trust & safety, and AI-related services such as data labeling for technology and digital-first brands.

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Alorica

Irvine, United Stateswww.alorica.com

US-based BPO provider focused on customer experience operations, offering outsourced customer care, support, and related CX services for large organizations.

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WNS

New York, United Stateswww.wns.com

Digital-led BPM provider delivering outsourced operations across finance, customer interaction services, and industry-specific back-office processes for global enterprises.

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TTEC

Austin, United Stateswww.ttec.com

US-based customer experience technology and services company operating global contact center delivery for customer care, tech support, sales, and trust & safety programs.

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Sutherland

Pittsford, United Stateswww.sutherlandglobal.com

Global BPO and digital transformation provider delivering outsourced CX, IT support, and analytics-driven operations across multiple industries.

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TELUS Digital

Vancouver, Canadawww.telusdigital.com

Canadian CX and digital outsourcing provider (operating name of TELUS International) delivering customer support, trust & safety, and AI data services for global brands.

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Transcom

Stockholm, Swedentranscom.com

Sweden-headquartered BPO company providing digitally enhanced customer care, sales, technical support, and back-office services through contact centers and work-at-home networks.

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Firstsource Solutions

Mumbai, Indiawww.firstsource.com

India-headquartered BPM provider offering customer management, collections, and industry-specific back-office operations for global enterprises.

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iQor

Fort Lauderdale, United Stateswww.iqor.com

US-based BPO company delivering outsourced customer care, retention, inbound sales, and order management programs through a global delivery footprint.

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Everise

Plantation, United Statesweareeverise.com

US-headquartered CX outsourcing company providing customer experience management and AI-enabled support services across multiple global delivery markets.

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ResultsCX

Fort Lauderdale, United Statesresultscx.com

Customer experience management provider delivering outsourced customer support and regulated back-office services across onshore, nearshore, and offshore locations.

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HGS

Bengaluru, Indiahgs.cx

India-headquartered CX and digital process outsourcer (Hinduja Global Solutions) providing customer support, back-office services, and technology-enabled operations for global brands.

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Atento

Madrid, Spainwww.atento.com

Global CX and BPO provider focused on customer relationship management operations, delivering customer care, sales support, technical support, and back-office services.

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Teleperformance Bosnia and Herzegovina

Sarajevo, Bosnia and Herzegovinawww.teleperformance.com/en-us/countries/bosnia-and-herzegovina

Teleperformance Bosnia and Herzegovina is a key operational hub for the global Teleperformance group, a leader in digitally integrated business services, providing comprehensive customer experience management and BPO solutions from Sarajevo.

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Connecto d.o.o. Sarajevo

Sarajevo, Bosnia and Herzegovinaconnecto.ba

Connecto is a prominent outsourcing service provider in Bosnia and Herzegovina, specializing in comprehensive customer support and technical assistance solutions for diverse industries across Europe.

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Support Republic

Sarajevo, Bosnia and Herzegovinasupportrepublic.com

Support Republic is a business process outsourcing (BPO) company based in Sarajevo, Bosnia and Herzegovina, offering specialized multilingual support and back-office solutions to international clients to enhance operational efficiency and customer engagement.

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Global Bilgi

Istanbul, Türkiyewww.globalbilgi.com.tr

Global Bilgi is a leading Turkish customer experience and business process outsourcing provider, offering a wide range of services including call center operations, digital customer services, and back-office support to various industries.

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AssisTT A.Ş.

Istanbul, Türkiyewww.assistt.com.tr

AssisTT is a leading Turkish customer experience and business process outsourcing (BPO) company, providing comprehensive contact center and digital interaction services across various sectors.

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