HGS (Hinduja Global Solutions) provides outsourced customer experience and digitally enabled operations, supporting enterprises with customer support and related process services. It operates delivery centers across multiple countries and serves clients in sectors such as telecom, technology, and financial services.

Services

Capabilities include customer care and technical support, digital operations and automation, and workforce enablement services such as training. Delivery typically combines standardized process governance with technology-led improvements and reporting to support consistent service levels at scale.