Company Overview

Company profile summary and capabilities.

Concentrix provides outsourced customer experience operations and technology-enabled services for global brands. The company runs customer care and support programs and offers experience transformation services spanning strategy, operations, and enablement.

Footprint

Concentrix operates delivery sites across multiple regions and supports clients with multilingual, multi-channel customer interactions, combining people, process, and platform-based support for end-to-end CX delivery.

Company Positioning Data

Structured business model, value-chain, geography, and capability fields.

Business Model
service provider
Value Chain Role
service provider
Geographies Served
Worldwide
Key Capabilities
customer care
technical support
sales support
CX transformation
multilingual contact centers
Tags
CX
contact center
outsourcing
customer support

Company Information

LocationNewark, United States
Address39899 Balentine Drive, Suite 235, Newark, CA 94560, United States
Employee Count440000+ employees
Claim StatusUnclaimed
Industry Focus
Customer & Technical Support Centers
Sales Support & Lead Generation
IT & Cloud Support Services