Concentrix

Concentrix

US-headquartered technology and services company delivering CX operations, customer care, sales support, and digital transformation services for enterprises.

Newark, United States
440000+ employees
39899 Balentine Drive, Suite 235, Newark, CA 94560, United States
Categories:
Customer & Technical Support Centers
Sales Support & Lead Generation
IT & Cloud Support Services

Business Profile

Capabilities, markets, and positioning.

ISIC Codes
8220
Business Model
service provider
Value Chain Role
service provider
Geographies Served
Worldwide
Key Capabilities
customer caretechnical supportsales supportCX transformationmultilingual contact centers
Tags
CXcontact centeroutsourcingcustomer support

About

Concentrix provides outsourced customer experience operations and technology-enabled services for global brands. The company runs customer care and support programs and offers experience transformation services spanning strategy, operations, and enablement.

Footprint

Concentrix operates delivery sites across multiple regions and supports clients with multilingual, multi-channel customer interactions, combining people, process, and platform-based support for end-to-end CX delivery.

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Last edited January 12, 2026Edited by @pjhyun