Company Overview

Company profile summary and capabilities.

TTEC provides customer experience services and technology-enabled delivery, supporting brands with managed customer interactions and operational execution. It runs global contact center programs and related CX operations across channels.

Core services

The company delivers customer care, technical support, and sales support, and offers CX-focused operational services including trust and safety programs, backed by global delivery centers and multilingual capabilities.

Company Positioning Data

Structured business model, value-chain, geography, and capability fields.

Business Model
service provider
Value Chain Role
service provider
Geographies Served
Worldwide
Key Capabilities
customer care
technical support
sales support
CX consulting
trust & safety operations
Tags
CX services
contact center
customer support
sales support

Company Information

LocationAustin, United States
Address100 Congress Avenue, Suite 1425, Austin, TX 78701, United States
Employee Count54000+ employees
Claim StatusUnclaimed
Industry Focus
Customer & Technical Support Centers
Sales Support & Lead Generation
Legal, Contract & Compliance Services