US-based BPO provider focused on customer experience operations, offering outsourced customer care, support, and related CX services for large organizations.
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Website
www.alorica.com/Location
Irvine, United States
Claim Status
Not claimed
Employees
100000+ employees
Profile Last Updated
January 12, 2026
History Action
Edited
Company profile summary and capabilities.
Alorica provides outsourced customer experience services, operating contact center and support programs for enterprise clients. Its delivery model centers on customer care operations and related CX processes across voice and digital channels.
The company supports brands with scalable service delivery, combining contact center operations with process controls, training, and quality programs designed for consistent customer support outcomes.
Structured business model, value-chain, geography, and capability fields.