TELUS Digital provides outsourced customer experience and digitally enabled operations for enterprises, combining contact center delivery with AI data and platform support services. It operates across multiple regions with multilingual coverage and onshore, nearshore, and offshore delivery options.

Services

Core services include customer & technical support, sales and retention support, trust & safety and content moderation, and AI data services such as data labeling. Programs are typically delivered with structured training, quality management, and analytics-driven continuous improvement.