AssisTT A.Ş. is a prominent Turkish business process outsourcing (BPO) company, specializing in customer experience management and digital interaction services. Established in 2008 as a subsidiary of Türk Telekom, it has become one of Türkiye's largest contact center operators, providing comprehensive solutions to diverse clients across various industries. The company leverages technology and human expertise to optimize customer journeys and streamline back-office operations.

Comprehensive BPO and Digital Transformation

AssisTT offers a broad spectrum of BPO services focused on enhancing customer engagement and operational efficiency. Key offerings include omnichannel customer support, covering voice, email, chat, and social media interactions for seamless communication. The company also provides robust back-office services, such as data entry, document processing, and claims management, vital for core business functions. Serving sectors like telecommunications, finance, retail, and public services, AssisTT actively integrates advanced technologies. This includes artificial intelligence (AI) and automation through intelligent virtual assistants, chatbots, and robotic process automation (RPA) solutions, aiming to improve service speed, accuracy, and reduce operational costs. This strategic focus positions AssisTT as a key partner for businesses modernizing their customer interactions and operational frameworks.