Sigma Connected Group is a customer contact outsourcing company headquartered in Birmingham, England. It provides managed contact center services, supporting brands with high-volume customer interactions and performance-driven service delivery.

Services

The company delivers inbound and outbound programs, including customer care, sales support, and specialist complaints handling, often aligned to regulated service environments.

Delivery footprint

Sigma Connected lists delivery operations across multiple regions, enabling multi-site resilience and extended-hours coverage for client programs.