Company Overview

Company profile summary and capabilities.

Mayen is a leading Turkish business process outsourcing (BPO) provider, specializing in customer experience management and digital transformation solutions. Established in 2007, it serves diverse clients across various sectors, utilizing advanced technology and a skilled workforce to deliver integrated support services.

Customer & Digital Solutions

Mayen offers services focused on enhancing customer interactions and streamlining business processes. Core offerings include omnichannel customer support (voice, email, chat, social media), technical support, and sales assistance. The company drives digital transformation initiatives, helping clients adapt through automation, analytics, and self-service platforms to improve satisfaction and operational efficiency.

Operational Expertise

Committed to operational excellence, Mayen manages complex back-office operations, data processing, and lead generation. They serve key industries like telecommunications, finance, e-commerce, and retail, providing specialized expertise. Mayen integrates human talent with technology to deliver scalable and cost-effective BPO services, supporting client growth domestically and internationally.

Company Positioning Data

Structured business model, value-chain, geography, and capability fields.

Business Model
Service provider
Value Chain Role
Service provider
Geographies Served
Türkiye
Europe
Key Capabilities
Customer experience management
digital transformation
multilingual support
omnichannel solutions
back-office operations
Tags
BPO
customer service
call center
CX
digital services
back office
Türkiye

Company Information

LocationIstanbul, Türkiye
AddressEsentepe Mahallesi, Büyükdere Caddesi No:199, Levent 199 Plaza Kat:10, 34394 Şişli/İstanbul
Employee Count3000-5000 employees
Claim StatusUnclaimed
Industry Focus
Customer & Technical Support Centers
Sales Support & Lead Generation
Document, Data & Content Services