Conectys is a global business process outsourcing (BPO) company headquartered in Bucharest, Romania, providing multilingual customer experience (CX) and back-office services. Established in 2004, it serves clients worldwide across sectors like technology, gaming, and e-commerce, focusing on flexible and scalable solutions.
Multilingual Customer Experience
Conectys delivers omnichannel customer support in over 35 languages, encompassing inbound/outbound care, technical assistance, and social media management. Their services ensure seamless interactions for global brands, enhancing customer satisfaction through a culturally aware workforce. This proficiency helps maintain consistent service quality across diverse international markets.
Back-Office and Content Moderation
The company also offers robust back-office support and content moderation services, including data entry, transaction processing, and comprehensive content review. These services ensure brand safety and compliance, with teams adept at handling sensitive information and adhering to strict quality standards. Conectys provides essential operational support, allowing clients to focus on core business activities.