Company Overview

Company profile summary and capabilities.

Conectys is a global business process outsourcing (BPO) company headquartered in Bucharest, Romania, providing multilingual customer experience (CX) and back-office services. Established in 2004, it serves clients worldwide across sectors like technology, gaming, and e-commerce, focusing on flexible and scalable solutions.

Multilingual Customer Experience

Conectys delivers omnichannel customer support in over 35 languages, encompassing inbound/outbound care, technical assistance, and social media management. Their services ensure seamless interactions for global brands, enhancing customer satisfaction through a culturally aware workforce. This proficiency helps maintain consistent service quality across diverse international markets.

Back-Office and Content Moderation

The company also offers robust back-office support and content moderation services, including data entry, transaction processing, and comprehensive content review. These services ensure brand safety and compliance, with teams adept at handling sensitive information and adhering to strict quality standards. Conectys provides essential operational support, allowing clients to focus on core business activities.

Company Positioning Data

Structured business model, value-chain, geography, and capability fields.

Business Model
Service provider
Value Chain Role
Service provider
Geographies Served
Europe
North America
Asia-Pacific
Key Capabilities
Multilingual support
omnichannel CX
technical expertise
content moderation
global delivery
Tags
BPO
customer service
technical support
content moderation
multilingual
outsourcing
Romania

Company Information

LocationBucharest, Romania
AddressStrada Vasile Lascăr 167, București 020498, Romania
Employee Count1500+ employees
Claim StatusUnclaimed
Industry Focus
Customer & Technical Support Centers
Document, Data & Content Services
IT & Cloud Support Services