CCI Global is a business process outsourcing company headquartered in the United Arab Emirates. It provides customer management services through contact center operations, supporting brands with outsourced customer interactions and performance-led service delivery.

Services

The company delivers customer care and sales support programs, typically combining agent training, quality assurance, and service governance to meet client experience and productivity targets.

Delivery footprint

CCI Global operates across multiple countries, positioning African delivery centers and regional support to serve international client programs.