SaaS company providing customer support, IT service management, and business software for mid-sized organizations.
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Website
www.freshworks.com/Location
San Mateo, United States
Claim Status
Not claimed
Employees
5000-5500 employees
Profile Last Updated
January 7, 2026
History Action
Edited
Company profile summary and capabilities.
Freshworks is a US-based SaaS company offering business software focused on customer engagement and IT service management.
Its portfolio includes tools for customer support, IT service desks, CRM, and workflow automation, delivered as cloud subscriptions.
Freshworks primarily serves mid-sized businesses seeking easy-to-deploy software with modern user interfaces.