Freshworks Inc.

Freshworks Inc.

SaaS company providing customer support, IT service management, and business software for mid-sized organizations.

San Mateo, United States
5000-5500 employees
2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, United States
Categories:
Software as a Service (SaaS) Solutions
Collaboration, Productivity & Digital Workplace Tools
Automation & Workflow Solutions

About

Freshworks is a US-based SaaS company offering business software focused on customer engagement and IT service management.

Products

Its portfolio includes tools for customer support, IT service desks, CRM, and workflow automation, delivered as cloud subscriptions.

Target market

Freshworks primarily serves mid-sized businesses seeking easy-to-deploy software with modern user interfaces.

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Last edited January 7, 2026Edited by @aaliya1